by Martin Henley | Sep 29, 2026 | AI, Artificial Intelligence, Customer Centric Marketing, Digital Media, Google, Marketing, Sales, Search Marketing, Zero Click
Is AI Stealing Your Customers? Search Marketing’s Zero Click Crisis – Bartira Pontes In this episode of CX Chat, Martin Henley is joined by returning guest Bartira “I Like to Fight” Pontes for a wide-ranging conversation about artificial intelligence,...
by Martin Henley | Sep 22, 2026 | AI, Artificial Intelligence, Customer Centric Selling, Sales, Sales Enablement, Sales Leadership, Sales Training
AI and Customer – Centric Selling – The Human Advantage – Ben Bennett AI Won’t Fix Sales – But It Can Help Salespeople Get Better AI is changing sales. That much is obvious. What is less obvious is whether it is changing sales for the better....
by Martin Henley | Jul 21, 2026 | Advertising, Customer Centric Marketing, Customer Centricity, Customer Experience, Customer Strategy, Digital Media, Marketing, Sales
Stop Targeting, Start Listening:The Future Of Digital Marketing – Bartira Pontes In CX Chat 020, Martin Henley is joined by digital media expert, entrepreneur, teacher and founder of BRP Media in São Paulo: Bartira Pontes, for a thoughtful exploration of...
by Martin Henley | Jul 14, 2026 | Business, Customer Centricity, Customer Experience, CX Leadership, Sales
Customer Centric Leadership: It costs nothing to be a good human, Keir Garrett In CX Chat 019, Martin Henley is joined by Keir Garrett, Managing Director of Cloudera Australia & New Zealand, for an honest conversation about customer-centric leadership: what it...